Meet and assist

If you need assistance at the airport, you can order a Meet & Assist service. An airport employee will meet and accompany you during pre-flight procedures to boarding.

Upon arrival, the assistant will meet you at the gangway and accompany you during the post-flight procedures.

The service will be convenient for tourists, passengers with children, people with disabilities.

To book an individual meeting service, please contact the specified e-mail address, indicating your full name, phone number, date and flight number and the subject line “Order MAAS service”.


  • Domestic flight — 3 500 rubles.
  • International flight — 4 000 rubles.