Passenger survey (Non-aviation services)

Personal Information

Your gender

How old are you?

What country do you live in?

Information about your last trip

What is the purpose of your last trip?

Class of service

How often do you travel by plane?

How long before departure do you usually arrive at the airport?

Dining facilities at the airport

Have you ever visited a cafe/restaurant at the airport?

What is your criteria for choosing a cafe/restaurant?

If you have NOT visited a cafe/ restaurant at Pulkovo Airport, then for what reason?

What types of cafes / restaurants, in your opinion, is lacking in the Pulkovo airport?

(type, brand, menu, etc.)

Shopping at the Airport

Have you ever visited any store at the airport?

What influenced your decision about the purchase?

Why did you not buy any product?

What types of stores, in your opinion, is lacking in the Pulkovo airport?

(product category, brand, etc.)

Use of airport services

Luggage wrapping

Do you use luggage wrapping service at Pulkovo airport?

If you do NOT use luggage wrapping at Pulkovo Airport, then for what reason?

Parking

Do you use parking at Pulkovo airport?

If you use parking at Pulkovo Airport, then for what reason?

If you do NOT use parking at the airport, then for what reason?

Fast Track

Do you use Fast Track at Pulkovo Airport?

If you do NOT use the Fast Track service at Pulkovo Airport, then for what reason?

Visiting Business lounges

Have you ever visited a Business lounge at Pulkovo Airport?

Which category of Business lounge visitors you can include yourself?

If you do NOT visit Business lounge at Pulkovo airport, then for what reason?

Please enter your email

Do you agree to receive newsletter from Pulkovo Airport?