Lost & found

Lost and found items, which were forgotten on the territory of the airport, onboard the aircraft, in the station square, and in parking complexes are received in the storage room.

Delivery of things can be carried out by a transport company to your address. The cost of the delivery service is 960 rubles.

For the first two days, storage is free. On the third day, a payment in the amount of 249 rubles and 42 rubles for each subsequent day is charged (payment for an incomplete day is made as for a full one).

Payment for the services of organizing the delivery and storage of things is made according to the price list at Pulkovo airport via electronic payment by the ЮKassa service.

Freight forwarding services are calculated according to the current tariff of the transport company and are paid by the recipient upon delivery of the shipment. Delivery is carried out in 1-5 days.

Lost and Found at Pulkovo Airport is located in the public area of ​​the terminal, office 1229. Opening hours: from 09:00 to 20:00.

You can clarify information about lost things by e-mail found@pulkovo-airport.com or by calling the help desk +7 812 337-38-22, +7 812 337-34-44.