Contact Form

Dear Site Visitors,

For urgent issues, please, contact the Information Service at +7 812 337-38-22 or +7 812 337-34-44.

You can find certain information the FAQ section.

Please be advised, that the Pulkovo’s airport (Northern Capital Gateway) responsibility is limited to passenger transportation, in particular to providing services to the arriving & departing passengers and aircrafts.


Northern Capital Gateway does not deal with packages and cargo and does not provide information on immigration to and from the Russian Federation, visas, and customs processes.

Also, please note that any questions and claims regarding air tickets, lost or damaged baggage, flight delays and such should be sent directly to the providing airline.